Think You Paid 💸 for a Window 💺 Seat? Airlines Think Otherwise.
When you pay extra for a window seat but get a wall instead and how to fight back
The Gist: Delta and United are facing class-action lawsuits for charging passengers premium fees for "window seats" that are actually next to blank airplane walls. Millions of passengers affected, hundreds of millions potentially at stake. Here's what happened and how to protect yourself.
The Scam in Action
Picture this: Nicholas Meyer paid extra for window seats on a series of flights this past weekend from New York to Orange County, California, with a layover in Atlanta. The first leg went fine, he got his window and enjoyed the view. But when he boarded his connecting flight, a Boeing 757-200, he discovered his "window seat" was actually next to... nothing. Just a blank wall where a window should be.
"Plaintiff had no option but to spend the ensuing four-and-a-half hour flight next to a blank wall," the lawsuit states. Now Meyer is suing Delta Air Lines in federal court in New York.
The United case is even more egregious. Aviva Copaken of Los Angeles paid between $45.99 and $169.99 for window seats on three separate United flights departing from LAX this spring. Not a single one had an actual window. Fellow plaintiff Marc Brenman of San Francisco used points and benefits to pay for what turned out to be a windowless seat on a United flight from San Francisco to D.C.
Both lawsuits were filed this Tuesday and claim the airlines have sold more than one million fake window seats. After complaining, Copaken got refunds for two of her three bogus window seat fees, and Brenman received a partial refund but only after the fact.
The Money Grab
Here's the infuriating part: These airlines know exactly which seats are windowless. The fees aren't small either:
Delta: $70+ extra for window seat upgrades
United: $50+ domestic, up to $100 international
These seats are typically next to walls because of air conditioning ducts or electrical components, primarily on Boeing 737s, 757s, and Airbus A321s. Other airlines like American and Alaska operate the same aircraft but actually disclosewhen a window seat lacks a window.
The attorneys estimate millions of passengers have been affected. At $50+ per fake window seat, we're looking at hundreds of millions in overcharges.
Your Defense Strategy: Don't Get Fooled
The good news? You can completely avoid this scam with a few simple steps:
Before You Book
1. Always check SeatGuru.com first
Search by airline and specific aircraft type
Look for seats marked "No window" or "Misaligned window"
Red-coded seats have significant problems
2. Avoid these danger zones:
Rows directly over the wing (especially wing root) if you want a window seat. If you are scared of turbulence check my “Pilot’s Secret for a Smooth Flight: Sit Here. Most Passengers Never Think of It”
First and last few rows of each cabin section
Seats near galleys and lavatories
3. Target the safe zone:
Choose seats in rows 6-15 on most narrow-body aircraft
Stick to the middle third of the plane when possible
High-Risk Aircraft to Watch Out For:
Boeing 737 (all variants)
Boeing 757-200
Airbus A321
When in Doubt
Call the airline directly and ask: "Does seat [X]A have an actual window?" Get confirmation in writing if possible.
If You Get Scammed
Take photos of your windowless seat immediately
Ask flight attendants to document the issue
Contact customer service after landing with your evidence
Be persistent about getting a full refund of seat fees
Some passengers have already gotten refunds after complaining—United refunded two of Copaken's three windowless seat fees.
The Bigger Picture
This isn't just about windows—it's about airlines deliberately misleading customers while charging premium prices. Air travel is stressful enough without paying extra for products that literally don't exist.
The bottom line: Airlines know which seats lack windows. If they're not telling you upfront, that's their problem, not yours. Don't let them turn your cloud-gazing dreams into staring contests with blank walls.
Quick Action Items:
Bookmark SeatGuru.com for all future bookings
Screenshot your seat selection if paying extra fees
Always verify window placement on narrow-body aircraft
Know your rights, you can get refunds for fake window seats
Have you ever been stuck with a fake window seat? Hit reply and share your airline horror story. And if this saved you from getting scammed, forward it to a friend who travels.
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Pilot Nick
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Never thought about this before, good to see airlines being held accountable for selling something fake!